Jake Winebaum
Founder and CEO, Business.com
Santa Monica, CA, USA
I am the founder and CEO of Business.com, the company that created Work.com. We set out to create a simple and very useful site to help enterpreneurs harness the Internet to solve their most pressing business problems. I welcome your thoughts and ideas on how we can improve Work.com.
Industry:
Information Services
Size of Business:
51 - 100 employees
Years in Business:
2-10 years
Affiliations:
IAB
Business Interests:
Internet content and advertising, small business, entrepreneurship, education

Guides Written by Jake Winebaum
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Tessa,
Great guide. I'm curious about how much money a moderately successful site can make from advertising. Do you know what kind of CPM's a site can generate from the display ads from Tribal Fusion or the effective CPM from Adsense? Also, have you checked out Adbrite. They are also a good provider for both display and text ads for specialty sites.
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Your guide is a great starting point for email marketing. I like the resources and links you identified.
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Ian, Very useful guide. Got me thinking about what we should be doing to make Business.com/Work.com a greener company. I would love to see a couple tips in your guide that we could enact immediately. For example, having everybody shut off their computers at night instead of leaving them on.
Jake
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Sergey,
I'd like to hear more about how to recover data if your disk has failed mechanically. Are there service providers that you can send the disk to that are reasonable and generally successful?
Jake
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The link to the article in the first step seems to be broken. Eager to read the article but can't get to it.
Thanks
Jake
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Jennifer,
Is there a rule of thumb about how often you can mail your inhouse list? Is there a fatigue factor if you go to it too often? How often is too often?
Jake
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Maggie,
I'd be interested in getting your thoughts about how direct mail can complement email or vice versa. I know that if I talk to someone on the phone or get an email, and then get a follow up note or card, it has a more lasting impact.
Jake
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I'm not against close friends as directors provided that they qualify first based on their relevant experience and industry connections, and that they understand that their role as a director and a friend is to help you steer the company in the right direction. CEO's from similar but non-competitive markets are probably your best bet. They can offer you invaluable operational experience which you might not get from directors who are solely investors, and you certainly won't get from close relatives.
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Aaron,
Nice guide. Provides entrepreneurs with a good overview of the problem and the steps they need to begin to solve it.
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Is Squidoo the only way to create a personalized "lens" or directory. How does it compare to Digg, Rollyo, del.icio.us? How should small businesses utilize those services to promote themselves.
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I'd like to get a better sense of how much it costs to conduct a focus group. Are there ways you can suggest to do it on the cheap?
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The best business plan I ever read was the original 3 page business plan Henry Luce wrote for Fortune Magazine. Luce founded Time Magazine as well. I found it in the Time Inc. library. The reason it was so good is that it distilled the idea, the audience and the business of the magazine into a short, well-written document that any interested party could appreciate - an investor, an editor, an advertiser. I used the same format to prepare the business plan for my first magazine - FamilyFun.
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This guide is useful, but I'd love to learn more about Intuit's solution
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Nice overview of the subject. Great for getting started on PR.
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I like the "Ultimate Question" suggestion. We implemented a simple survey on our site asking our visitors if they would recommend the site to their colleagues. We track this number as we make changes and additions to the site. Great measure of user satisfaction
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Link on NextEdge leads you back to Energy guide page.
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Very useful guide. The Bizmart blog on SBA loans no longer appears to be active.
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Great guide! I was able to quickly find important information on Costa Rican economy and trade policies, an area that I have interest in.
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The Paychexs link to restaurant payroll is redirecting to a new URL.
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I'd like to know a bit more about the type of companies that angel groups invest in - is it strictly technology companies or do they back retail and restaurant concepts?