Member Profile

Jennifer Mattern

Freelance Writer / Editor / PR Firm Owner, J.H. Mattern Communications
Pottstown, PA, USA
Member Since: 09/15/2006
Status: Contributor
About Me:
I run a small PR firm, where I work mostly with online business owners, but also in music publicity, small business PR, and book publicity. I work as a freelance business writer and editor on the side offering copywriting and business Web content writing services.

I am also the author of the Press Releases Made Easy e-book, several upcoming e-books due out in 2008 (including one on pre-launch book publicity), and I run several websites and blogs, including:
BizAmmo.com
All Freelance Writing
NakedPR.com
All Book Marketing
Writing Forums
Jentrepreneur.com
AudioXposure.com
Free Press Release Writing Guide
FreeDeepLinks.com

Industry: Marketing / PR / Publishing / Freelance Writing
Size of Business: 1 - 10 employees
Years in Business: 2-10 years

Affiliations:
none listed

Business Interests:
public relations, marketing, startup, freelancing, consulting

Total Guide Views

2 6 8 5 1
Overall Rating: N/A
Guides Written: 13
Comments Posted: 21
Comments Received: 0
Favorite Guides: 14

Guides I've Written

  1. Conducting an Email Survey


    Use email to quickly and effectively survey customers online
    Guide Rating: 9.5 out of 10. Saved by 1 person.
  2. Selecting the Right Startup Technology


    From Computers to Copiers, Find the Best Technology for Your Business
    Guide Rating: 9.2 out of 10. Saved by 0 people.
  3. Surveying Your Customers


    Find out who's buying from you and what makes them happy
    Guide Rating: 8.7 out of 10. Saved by 1 person.
  4. Interviewing Prospective Employees


    Ask the right questions to make the right hire
    Guide Rating: 9.1 out of 10. Saved by 1 person.
  5. Improving Your Web Site Ranking


    How to use search engine optimization (SEO) techniques to bolster your site
    Guide Rating: 8.5 out of 10. Saved by 2 people.
  6. Improving Your Web Site Visibility


    Web site promotion tips to build awareness, drive traffic and increase sales
    Guide Rating: 8.5 out of 10. Saved by 0 people.
  7. Building a Web Site That Sells


    Strategies to turn your Web site into a winner
    Guide Rating: 8.8 out of 10. Saved by 3 people.
  8. Finding Email Marketing Lists


    Your email marketing efforts are only as good as the names on your list
    Guide Rating: 9.0 out of 10. Saved by 0 people.
  9. Marketing by Email


    Get wired for more sales with email marketing tactics
    Guide Rating: 9.1 out of 10. Saved by 1 person.
  10. Finding New Customers Online


    Online techniques and tactics to target new buyers
    Guide Rating: 8.3 out of 10. Saved by 0 people.
  11. Setting Freelance Writing Fees


    How to Make More Money as a Freelance Writer by Setting the Right Freelance Writing Rates
    Guide Rating: 9.1 out of 10. Saved by 0 people.
  12. How to Write a Press Release


    Press release writing tips and a free press release template to help you write effective news releases for your business.
    Guide Rating: 9.0 out of 10. Saved by 0 people.
  13. Knowing When to Turn Down Online Freelance Writing Jobs


    How to decide if you should reject a freelance Web writing gig and knowing when to fire a client.
    Guide Rating: 7.4 out of 10. Saved by 0 people.

My Comments

  • A few other basics I'd point out: 1. Set up search engine friendly URLs early on (should have the post name in the URL for example rather than just a page / post number and a date). This helps you rank better in search engines for your keyword phrases being used in your titled, and is helpful even if you don't want to do much other work on optimization. It can also be a pain to change this further down the road, as not all blog platforms let you easily redirect the old URLs to the new ones (so incoming links would become dead). 2. If you're blogging for business, you should absolutely be hosting your own blog rather than using a free blog host. While free blog hosts can be easier, you should never put your business interests that much in the hands of another company - they have the ability to shut your blog down without notice, and you'll no longer be able to leverage that content to bring in business, make sales, earn ad revenue, and more.
  • Brian, Just letting you know your third subheading seems to be getting cut off.
  • I was happy to see you emphasize content first and foremost - too many site owners forget that quality content is natural link bait as well as being a "sticky" factor in how long your visitors stay, how often they come back, and how often they spread the word-of-mouth message to others about your site.
  • I'd actually suggest PR.com over PRweb. They're less expensive, and their editors do a far better job, especially regarding giving you one-on-one assistance to improve a release if you need it. Either way, it's usually not smart to use a distribution site exclusively, so don't forget to manually submit the release to a few key outlets, even if only your local media.
  • I actually own that book, and would certainly second the recommendation.
  • Oops! Action point number three's heading gets cut off. :) Nice guide though. :)
  • I'm a little bit disappointed (as an online PR specialist) in your press release suggestion. You neglect the most important thing there, which is to only send a press release when you have legitimate news to share. Otherwise, you're just contributing to press release spam on the Web through services like PRweb. Another important thing to note is that the immediate influx of traffic that occasionally happens is actually of very poor quality - people just glancing at your site to see if you're worth writing a story about, interviewing, or featuring on their blog... not traffic that's easily monetized.
  • If you're looking for some additional writing sites and resources, I list quite a few on my freelance writing blog, including a list of writing blogs, writing forums, posts listing freelance writing jobs, and quite a few writers' resources ranging from resources on specific niches and types of writing to templates to marketing tips for writers. There are also some great blogs there in my blogroll (some specifically targeting writers and others freelancers more generally). And if you're more interested in writing books than client-based work, I also own and run All Book Marketing, covering book marketing and publicity topics and author interviews. Hopefully you'll find plenty of good resources in the various collections I've posted. :)
  • It's true that occasionally that's fine... especially if a writer is looking for filler work in an otherwise slow period. Money doesn't always have to be the first consideration, but it does always have to be a factor if someone wants to make a living doing what they love. Taking anything less than the minimum you can afford to reach your income goals should never be factored into your typical billable hours. Instead, that's a marketing function when used for predominantly networking and exposure, and should be accounted for in the budgeted marketing component of a writer's working hours. So yes, you can write for reasons other than money. Just know how to properly account for it on the administrative side, and don't sacrifice your overall income goals (which are based on what you <i>need</i> and not necessarily just what you <i>want</i>), and you won't run into issues down the road of falling seriously short financially. Just as an example, my writing of this guide was factored into marketing time (as is the time I spend commenting, setting up Squidoo lenses, posting to forums to network, etc.). :)
  • Thanks for the comment. :) These models actually work well for all types of freelance writers (I'm predominantly a business writer myself, but I spend a lot of my time working with Web content writers, some of whom are earning quite a bit). The formula I give is figuring out the average you need to make per hour (and then per project) in order to reach your income goals. Freelance magazine writers still need to figure out their base rates (which would be the minimum they would accept). Then, being responsible on the business front, they'd just have to say no to projects that won't pay those minimums - all writers could benefit from learning to say "no" a bit more often. :) For some writers that base pay may equate to $.10 / word and for others closer to $1.00 / word. No matter where a writer falls on the spectrum, if they want to succeed in the long run as a freelancer they have to learn how to seek out the markets and clients that pay what they need to earn, and they have to be able to walk away from the ones that don't.
  • I really wouldn't recommend free blog services to anyone, but there's absolutely no excuse for using one on a corporate blog. It's unprofessional and takes away control of the blog from the business owner. If you're serious about blogging, especially for your business, you invest a few dollars a year and get a domain name (or add it to a subdomain of your company site) and hosting (or use your company site hosting). Free blog hosting is the worst mistake you can make for a corporate blog... not only is it unprofessional up front, but if you try to move that blog to a real domain later on, you'll lose your backlinks, search engine rankings, and direct traffic, because you can't use a 301 redirect on a free blog hosting account (which tells search engines to index the new pages instead, and which automatically directs visitors to the new pages).
  • I wouldn't rank a site like Work.com the way I would more general "anyone-can-be-a-writer" sites for a few reasons: 1. It has a targeted audience of small business owners, as opposed to a general audience more for people wanting to go to post articles for backlinks (like general article directories) as opposed to people going there to learn. 2. The guides, unless I'm mistaken, have to be approved by an editor here. Seeing a lot of the articles on article directories tells me that their editorial standards aren't high. Here, Work.com has a duty to provide solid information, or risk its reputation (and that of Business.com). What I generally tell people is that article directories aren't the way to go, especially as far as building credibility which, even if not directly and immediately, does lead to more clients in the long run. Instead, I suggest they focus on niche and industry publications online or off (Work.com would classify as such), respected niche newsletters with large subscriber bases, and respected blogs in their niche due to their viral nature of spreading stories and information about the people writing them. So far things like that have worked for me. I'm one of the lucky ones in that most of my PR and business writing clients find me instead of the other way around from my blog posts, articles, forum posts, or referrals. Getting to that point is about building your network. Sites like Work.com help you do that by getting your name out there.
  • Actually, on the same subject, I had a post go up today on article marketing for writers (although it's applicable to other professionals as well) at All Freelance Writing, which addresses the validity of places like EzineArticles as opposed to more serious (and beneficial) article marketing tactics.
  • Scott, I was actually a bit shocked to see information like that on your site, and ironically enough, I had just participated in a discussion about that article of yours a few days back. Some definite misinformation there, which is always a shame, because in general I love your site, and it's the only About site I even consider spending time on.
  • When it comes to the growing number of online business, some of the offline methods you mentioned (while important in a traditional environment), won't be enough. Some things I recommend in that case are to: 1. Have more than one email address (keep general inquiries separate from personal contacts with clients - saves you from sorting everything from one box, and it makes it look like you might have an assistant or other employee working with you). 2. Set up an online press room - if done well, it can make your company look much larger and more important, in addition to providing additional background information should a journalist have an interest in interviewing you.
  • I generally recommend a more complete online press room over the traditional electronic media kit to my clients - essentially making it serve more like a mini-site within your website. For larger companies, it makes it simple for journalists to browse the contents online (as opposed to the often-used .pdf file for electronic media kits), and for small companies and independent professionals, the press room can make them seem larger, more credible, and more "important" and therefore newsworthy. Jenn
  • This one needs an update - PRweb stopped offering free press release distribution last month. When my clients want free distribution options for their releases, I generally recommend www.PR.com. PR.com has additional PR services available for companies using their services at the upgrade rate, and even using the free service, PR.com will get a press release listed in Google News (unlike most other free options), meaning you have a better chance of someone stumbling across your release in those search results.
  • I'd just like to add that before setting goals in a PR plan, it's important to carefully identify the real problem or opportunity. Misunderstanding what needs to be done in the big picture can set your entire plan off. Also, it's important when goal-planning in PR that those goals be quantifiable, and not too general. You don't only need to plan your goals, and understand your target audience, but it's also vital that you craft your "message" - what you're going to try to get across through your PR efforts and communication methods. Finally, it's absolutely vital when creating a PR plan that you set up an evaluation plan... a PR plan is useless if you don't know ahead of time how you can track results. Jenn
  • Some good standards in there for your PR efforts. Jenn
  • Marketing by Email - 11/16/2006
    I get their newsletter, but haven't used their service. I'd be interested to hear someone's experience as well. Jenn
  • That's always going to depend on your audience. For example, if you're working for an indie record label and you build a fan/customer email list for an artist, you can get away with more frequent mailings considering that audience is fully expecting grassroots promotion. If you're working for a retailer (let's use a large one like Walmart for example), and you build an email list by getting customers to sign up when they order online, they're not likely to be so forgiving of you sending constant promotional emails. They also wouldn't have a direct interest in following all company news as opposed to a lot of entertainment-oriented fields. So as with most things in business, you need to account for your audience, market, customer/client-base, etc. Jenn

My Favorite Guides

  1. Marketing Your Business With a Blog - 09/21/2006


    Use a blog to create relationships with your customers and generate sales
    Brian Brown
  2. Software for Public Relations - 09/15/2006


    Simplify your public relations efforts with software solutions
    Frances Sharpe
  3. Creating a Media Kit - 09/15/2006


    Impress the press, investors and clients with a top-notch publicity package
    Frances Sharpe
  4. Running a Successful Press Tour - 10/13/2006


    Getting the word out... mass media style
    Todd Sims
  5. Starting a Self-Publishing Business - 02/10/2007


    Publish the books that you write
    Judy Artunian
  6. Making a Small Company Look Bigger - 09/15/2006


    Strategies to ensure small businesses can make a super-sized impression.
    Toni Klym McLellan
  7. Writing Great Web Site Copy - 09/15/2006


    Internet copywriting tips that boost sales and increase traffic
    Linda Formichelli
  8. Promoting Yourself as an Expert to the Media - 09/15/2006


    Gain exposure for your business as a spokesperson in the press
    Frances Sharpe
  9. Using eBooks for Promotion - 01/04/2007


    Try this economical way to demonstrate your expertise to your target market
    Judy Artunian
  10. Publicizing Your Business - 09/15/2006


    News flash: A little publicity can turn your business into a star
    Frances Sharpe
  11. Great Low-Cost PR Tactics - 09/15/2006


    How to generate press on a tight budget
    Lou Bortone
  12. Creating an Online Press Center - 01/28/2007


    Build a center to reach the media effectively and update news instantly
    Tom Nutile
  13. Managing a Business Crisis - 09/15/2006


    Minimize damage to your business by planning for the unexpected
    Holly Ocasio Rizzo
  14. Creating a Public Relations Plan - 09/28/2006


    A good PR plan will keep you focused on getting publicity on a regular basis
    Linda Formichelli
Work.com