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Vicky Brauner

CBL Data Recovery Technologies (Australia) Pty Ltd
Brisbane, Australia
Member Since: 09/03/2007
About Me:
Vicky Brauner I am the Managing Director of CBL Data Recovery Technologies Pty Ltd. Responsible for the daily operations of CBL’s Customer Service Centre in Sydney and its Brisbane data recovery laboratory where data recovery services are performed in its clean room facility for computer users who experience data loss. Under my leadership, the Australian operations of CBL Data Recovery Technologies have witnessed impressive growth since 2003 when the company first established a presence in Australia. Most recently, being instrumental in CBL obtaining Certificate of Supplier Endorsement for the Australian Government and ISO 9001:2000 accreditation. The occasion also secures CBL a place in the Australian IT history book as the first Australian data recovery company to achieve ISO status. When not counseling staff or assisting customers, Brauner will be found actively promoting the CBL Data Recovery Advantage Partner Programme to the Australian channel community with a goal to drive more sales through DRA partners. Her keen business, management and people skills have also contributed to the company’s growth in the region. Prior to joining CBL in 1997 at company’s global headquarters near Toronto, Canada, Brauner enjoyed a successful career in the tourism industry as the proprietor of her own travel agency. However, it was not until she sold her business and returned to school to study Computer Programming did Brauner embark on a career in the IT world and become immersed in marketing activities of CBL before departing Canada for Australia. Her customer service background in the travel business has served the native of Sault Ste. Marie, Ontario well. Brauner has helped position CBL in the Australian market as a counselor to customers who call CBL panic-stricken and facing the potential loss of business-critical, valuable or sentimental data. Brauner leads by example and ensures all staff members lend an empathetic ear and voice whe

Industry: Data Recovery
Size of Business: 1 - 10 employees
Years in Business: 2-10 years

Affiliations:
none listed

Business Interests:
100% focused on Data Recovery

Total Guide Views

3 7 6
Overall Rating: N/A
Guides Written: 3
Comments Posted: 8
Comments Received: 0
Favorite Guides: 0

Guides I've Written

  1. Know how to chose a data recovery specialist


    The key to choosing a data recovery company
    Guide Rating: 5.4 out of 10. Saved by 1 person.

  2. Rebuild your RAID


    Rebuild your RAID while CBL Data Recovery rescues your data
    Guide Rating: 6.1 out of 10. Saved by 0 people.

  3. RAID Recovery : Steps by CBL


    Common RAID failures
    Guide Rating: 4.6 out of 10. Saved by 1 person.

My Comments

  • You have a failed Raid 10 : RAID 10 is implemented as a striped array whose segments are RAID 1 arrays RAID 10 has the same fault tolerance as RAID level 1 RAID 10 has the same overhead for fault-tolerance as mirroring alone High I/O rates are achieved by striping RAID 1 segments Under certain circumstances, RAID 10 array can sustain multiple simultaneous drive failures Excellent solution for sites that would have otherwise gone with RAID 1 but need some additional performance boost But did you know: All drives must move in parallel to proper track lowering sustained performance Very limited scalability at a very high inherent cos *Questions for the reader: How many drives have failed? are they logical, electrical or physical failures. Are the drives a matched set. Do you know if the failure of the two drives was at the same time or has one drive failed and the second went out at a later date? Keep the order of the drives - number them before removing any drives. Has the Raid been reinitialised? - if not DO NOT allow a reinitialisation Are you able to supply the Raid controller? Capacity of the drives (how many GB for each drive) What type of drives (IDE ,SCSI, SATA) Block Size used? (offset of starting block)
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  • You have a failed Raid 5: Highest Read data transaction rate, medium Write data transaction rate Low ratio of ECC (Parity) disks to data disks means high efficiency But did you know: If two disks fail the raid has failed Most complex controller design Difficult to rebuild in the event of a disk failure (as compared to RAID level 1) *Questions for the reader: How many drives have failed? are they logical, electrical or physical failures. Are the drives a matched set. Do you know if the failure of the two drives was at the same time or has one drive failed and the second went out at a later date? Keep the order of the drives - number them before removing any drives. Has the Raid been reinitialised? - if not DO NOT allow a reinitialisation Are you able to supply the Raid controller? Capacity of the drives (how many GB for each drive) What type of drives (IDE ,SCSI, SATA) Block Size used? (offset of starting block) Details - additional RAID information- target data - what makes this worth your while to do the recovery
    Read More
  • Handy FAQ Page link http://www.sydneydatarecovery.com.au/faq.html Q: What causes data loss? A: A number of circumstances - * Hardware related failures 78% * People related errors 11% * Software corruption or Program malfunction 7% * Computer Viruses 2% * Natural disasters 1% * Other 1% Q: How is data recovered? A: Each project is analysed on an individual basis and only then can an action plan be developed. CBL prides itself on being unique in its approach with state-of-theart replications technology to duplicate clients’ data bit by bit. This reduces the risk of causing further damage to the data. Q: Can all data be recovered? A: The CBL policy of "NO DATA, NO CHARGE" means that if we can’t recover your data then you don’t have to pay. On rare occasions the damage is permanent and no data can be recovered from the media. Most times CBL can recover some or all of the data even in extreme conditions. Q: How long does data recovery take? A: Upon receipt of the media CBL will provide a report within 1 business day outlining the specifics of the project and estimated time. Most projects have a turnaround of 48 hours, however depending on the media damage this may take several days, even weeks.
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  • Rebuild your RAID - 10/30/2007
    When asked what I would do - I mention that I would purchase all drives in the Raid as a matched set. AND on the shelf I would have 2 drives sitting (still in the matched set) for a quick replacement or in the worst case - parts!!!
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  • I came across an interesting quote: Too Much or Too Little? "There is hardly anything in the world that someone cannot make a little worse and sell a little cheaper, and the people who consider price only are this man's lawful prey. It's unwise to pay too much, but it's worse to pay too little. When you pay too much, you lose a little money - that is all. When you pay too little, you sometimes lose everything, because the thing you bought is incapable of doing the thing it was bought to do. The common law of business balance prohibits paying a little and getting a lot... IT CAN'T BE DONE." - John Ruskin (1819-1900) British poet, artist and author
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  • If you are facing a data loss situation, what NOT to do is just as important as what to do! Never run a program or utility that writes to or alters the problem media in any way Do not power up a device that has obvious physical damage. Do not power up a device that has shown symptoms of physical failure. For example, drives that make obvious mechanical fault noises such as ticking or grinding, should not be repeatedly powered on and tested as it just makes the problem worse. Beware Do-It-Yourself (DIY) solutions and products There are numerous Internet sites offering advice about data recovery and vendors offering DIY software solutions. Unfortunately, the advice is often incorrect or incomplete and DIY software may complicate your problems and diminish the prospects of a successful recovery. Note that there is no software in the world that can fix storage media with physical defects.
    Read More
  • If you are facing a data loss situation, what NOT to do is just as important as what to do! Never run a program or utility that writes to or alters the problem media in any way Do not power up a device that has obvious physical damage. Do not power up a device that has shown symptoms of physical failure. For example, drives that make obvious mechanical fault noises such as ticking or grinding, should not be repeatedly powered on and tested as it just makes the problem worse. Beware Do-It-Yourself (DIY) solutions and products There are numerous Internet sites offering advice about data recovery and vendors offering DIY software solutions. Unfortunately, the advice is often incorrect or incomplete and DIY software may complicate your problems and diminish the prospects of a successful recovery. Note that there is no software in the world that can fix storage media with physical defects.
    Read More
  • FAQ's Q: What causes data loss? A: A number of circumstances - * Hardware related failures 78% * People related errors 11% * Software corruption or Program malfunction 7% * Computer Viruses 2% * Natural disasters 1% * Other 1% http://www.sydneydatarecovery.com.au/faq.html
    Read More

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